Frequently Asked Questions

Why work with a Registered Dietitian?
Registered Dietitians are required to have a Master’s level degree from an accredited program approved by the Academy of Nutrition and Dietetics. In order to become registered, dietitians must pass a national exam after graduation. Throughout the registered dietitian credential, it is mandatory to complete continuing education credits. These credits are reviewed by the Academy of Nutrition and Dietetics. When working with a registered dietitian, you will receive a high level of nutrition care and education. You will be given up-to-date information that has been scientifically studied and evaluated.

What will I gain from this experience?
You and your Registered Dietitian will establish your individual nutrition needs and goals. You will be given a personalized plan during the initial session. At your follow-up appointments, your achievements and obstacles will be reviewed and any changes in the nutrition plan may be made at this time. You will learn how to monitor your own progress and adapt new lifestyle changes. You will gain confidence through positive self-awareness and mental space to create a healthier environment for yourself.

How do virtual sessions work?
Before signing any paperwork or collecting payment information, you will be given a free 15-minute estimate on the nutrition services provided. This 15-minute conversation via phone will determine the client-to-provider fit and a detailed explanation of the process and payment. If you find that this is the service you were looking for, you will be able to set up your first appointment. You will be asked to sign consent documents and a medical/nutrition questionnaire through a secured site provided by the practitioner via email or text messaging. You will also receive appointment reminders through the same secured site.

The first appointment for any package includes a 60-minute initial consult discussing your medical and nutrition history questionnaires, as well as your goals. This appointment will be completed via telehealth through the SimplePracticeã secured site (you can access this by phone, laptop, or desktop). You do not have to have the camera on. Telehealth is the preferred communication; however, if you do not feel comfortable with telehealth, you are welcome to have the conversation via phone. After the appointment, you will receive your payment information via email or text messaging.

Are payments secure?
Yes. Payments are secured through the Hyfin platform, a contactless payment option. You will receive an email or text message with payment details and will be able to type in your credit card information through the secured portal. Hyfin is able to store credit card information, but this is not required.